1. No Refunds on Digital Products

At Masterpiece, we take pride in delivering high-quality digital resources. Due to the nature of digital products, all sales are final, and we do not offer refunds, returns, or exchanges once a purchase has been completed.

2. Exceptional Circumstances

We understand that issues may arise. Refunds may be considered under the following conditions:

• You were charged twice for the same product.

• You did not receive access to your purchased digital files due to a technical error on our end.

If you believe your case qualifies, please contact us with proof of purchase, and we will review your request.

3. Product Access & Downloads

Once payment is confirmed, you will receive immediate access to your digital product. Please ensure you download and save your files, as we do not offer re-downloads after a certain period.

4. Unauthorized Use & Chargebacks

All purchases are for personal or business use only. Unauthorized sharing, distribution, or reselling of our digital products is strictly prohibited. Chargeback claims without a valid reason may result in a permanent ban from future purchases.

5. Need Assistance?

If you experience any issues accessing your product or have concerns about your purchase, feel free to reach out via our official support channels. We are happy to help!